Support

Fast help for BAP and Business Central. We’re here to keep your processes running.

Email support Contact page

Get help fast

Need assistance with installation, onboarding, or configuration? We’ll guide you step-by-step.

Read installation guide

Business hours

Support is provided on business days during office hours. SLA-based response times apply where agreed.

See terms in Use Conditions.

Best practices

Improve stability by keeping supported Business Central versions and avoiding conflicting extensions.

Explore readiness tips

Support contact

Send us a message

Before contacting support

  • Confirm your Business Central version and environment.
  • Provide the exact error message or screenshot.
  • Include the steps to reproduce the issue.
  • Note any recent changes or new extensions.
This helps us resolve your request faster.
Privacy notice: When you contact support, we process the data you provide (name, email, company, error details, and any screenshots or logs) to resolve your request. Support data may contain personal data, particularly in screenshots or log files. We retain support data for the duration of your contract plus 2 years. More information in our Privacy Statement.