Brevo Email Communications for Business Central
Enhance Customer Experience with Transactional Emails via Aptean Advanced Workflow in Business Central

Enhance Customer Experience with Transactional Emails via Aptean Advanced Workflow in Business Central

Transactional emails play a crucial role in improving customer experience.

In business processes, it’s crucial to keep customers informed about their orders, shipments, and payments.

With Aptean Advanced Workflow within Microsoft Dynamics 365 Business Central, you can seamlessly and efficiently send these emails. Let’s explore how this process works and the benefits it offers.


What is Aptean Advanced Workflow?

Aptean Advanced Workflow is an extension for Business Central that allows you to design and automate workflows. It provides a visual interface for modeling and managing business processes. With this tool, you can create custom workflows without requiring deep programming knowledge.


Benefits of Transactional Emails via Aptean Advanced Workflow:

Enhanced Customer Communication: 

Automatically send emails related to orders, shipments, and payments. Keeping customers informed enhances their satisfaction and engagement.

Efficiency: 

Automate processes such as order confirmations, shipping notifications, and invoicing. This saves time and minimizes errors.

Customer Satisfaction: 

Proactive communication strengthens the customer relationship and builds trust in your brand.

Real-time Insights: 

Monitor the status of various processes in real time to address bottlenecks promptly.

How Does It Work?

While Aptean Advanced Workflow within Microsoft Dynamics 365 Business Central triggers transactional emails, the actual sending is handled by Brevo Email Marketing. Why? Because Brevo’s emails have a proven track record of not ending up in spam folders. By combining these tools, you can optimize the customer experience and ensure reliable email delivery—all while maintaining your corporate identity. And to integrate these tools seamlessly, we leverage Microsoft Power Automate.


Transactional Emails


Conclusion

By sending transactional emails from Business Central using Aptean Advanced Workflow, you can optimize customer communication and elevate the overall experience. Give it a try and reap the benefits of automated and proactive customer engagement! 🚀


Demo?

Do you want to see this live in action? Book a demo and we will show you the live demo.


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Over de schrijver
Wil je weten hoe je zelf volautomatische processen bouwt in Business Central? Neem dan contact met ons op. We laten je graag live zien hoe dat dit werkt.
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